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Editing a user

Updated over 2 months ago

Procedure

Proceed as follows to edit a user's information:

  1. Go to User management >Users

  2. Search for the user whose information you want to edit.

  3. Click on the three dots next to that user and click Edit user.

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    Result: The Edit user popup appears.

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    In this screen, you can:

    • Edit the user’s registration data such as name, language, etc.

    • Change the user's password.

    • Change the user's e-mail address.

  4. Warning:

    • When the administrator changes a user's e-mail address, this user will be signed out automatically and will have to sign in again. So it is important for the administrator never to change an e-mail address during an exercise or exam.

    • It is recommended not to make any changes to e-mail and/or external ID if your users sign in via SSO and these fields are used as a unique identifier with your third-party platform.

  5. Click Save.
    Result: The user's information has been updated.

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