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My image cannot be enlarged in the player

Updated over 2 months ago

Symptom

Even though the Rescale the image button is switched on, the image cannot be enlarged in the player.

Cause

Your uploaded image needs to be more than 350px wide, otherwise the user will not get the option to enlarge it in the player, even if this setting is checked.

When you check the option to Rescale the image, and it is larger than 350px, it will be automatically resized to 350px heigth in the backoffice, and then you cannot change the size anymore.

Solution

Use an image that is more than 350px wide.

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