Warning: It is the responsibility of the customer to make sure that all participants and backoffice users use supported software and hardware, with security updates applied, when they work with assessmentQ.
Supported operating systems
assessmentQ is supported on the following operating systems to the extent that a supported browser is used and that it complies with all other system requirements below:
Windows: Windows 10 and later
MacOS: MacOS 12 (Monterey) and later
Android: Latest 2 major versions
iOS: Latest 2 major versions
ChromeOS: Latest 2 major versions
Supported browsers
Legend
We use the following legend in the table:
This browser is supported
This browser is not supported
[-] This browser is not available on that operating system
Supported browser - operating system combinations
All browsers that assessmentQ supports are so-called "Evergreen browsers". These are automatically upgraded to future versions, rather than being updated by the distribution of new versions from the manufacturer. For Evergreen browsers, the latest 2 stable major versions are always supported.
Apart from the Evergreen browsers, assessmentQ also supports the open source Safe Exam Browser, a browser that locks down the participant's environment to increase the security level of the exam.
Browser | Windows | MacOS | iOS | Android | ChromeOS |
Chrome latest 2 stable major versions | |||||
Firefox latest 2 stable major versions and ESR | |||||
Safari latest 2 stable major versions | [-] | [-] | [-] | ||
Edge latest 2 stable major versions | |||||
Safe Exam Browser |
Warning
Certain assessmentQ features have additional restrictions:
Recording and Interpreting items: not supported on Safari and all devices with iOS operating system.
Oral exams: not supported on Firefox, and not supported on mobile devices, i.e. all devices with Android or iOS operating systems.
Offline packages: only supported on Windows.
Hardware requirements
Hardware | Minimum requirement | Note |
Screen resolution | 1024 x 768 |
|
Processor (CPU) | 1.5Ghz |
|
Memory (RAM) | 4GB |
|
Free disk space | 250MB | Required for proctoring |
Microphone | Required in certain cases | Required for proctoring |
Webcam | Required in certain cases | Required for proctoring, and when you use the Oral item. |
Headset or ear buds | Required in certain cases | A headset or ear buds are required for simultaneous interpreting. They will ensure the sound of the speakers is not picked up by the microphone. |
External microphones | Required in certain cases | It is strongly advised to use external microphones for oral exams. Make sure to select the external microphone as input device. |
Please make sure all the audio and video drivers are up to date.
Network requirements
assessmentQ requires a reliable internet connection: the higher the bandwidth of the internet connection, the more efficient the use of the application. The required internet speed always depends on a number of variables, such as the number of participants, the number of questions, the use of media and the use of audio or video recording.
Network | Minimum requirement | Note |
Internet speed | 1 MBps per candidate |
|
Internet availability | At the start and end of the exam | assessmentQ can support internet interruptions so participants can continue without noticing anything. |
HTTPS | Port 443 open for TLS | For oral exams, we recommend opening UDP Port 3478 and UDP ports 1025 - 65535. |
Cookie settings
It is required to accept at least essential cookies in all browsers. When you block all cookies, the following limitations apply:
Google Chrome: Content preview is not possible
Microsoft Edge: The login page will not load.
Firefox: The login page will not load.